ID-Pal Identity Verification

Verify Your Identity in a Safe & Secure Way

To help protect you from identity theft and fraud, Clean Energy Credit Union has introduced ID-Pal, a safe and secure way for you to verify your identity in a matter of minutes.

About ID-Pal

ID-Pal helps protect your identity by providing real-time identity verification.  The easy-to-use app leverages a unique blend of best-of-breed technologies to deliver multi-layered verification with industry-leading verification accuracy, so we know it’s really you and you can worry less about identity fraud.

How It Works

ID-Pal let’s you verify your identity in just a few easy steps.

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Get the App

During the application process we will send you a link to download the ID-Pal app or you can use the QR code below.

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ID Capture

The mobile app captures a quality image of your identification documentation (ID card, passport etc.).

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Liveness Test

A liveness test is captured and facial recognition verifies a match to your ID.

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You can securely submit your identification information.

Going through our application process? You can access our Identification and Address Verification program in ID-Pal by scanning the QR code below with your smart phone or tablet.

ID-Pal QR Code

Questions & Answers

ID-Pal is a technology enabled Identity Verification solution. The platform leverages industry-leading technologies to run multi-layered biometric, document and database checks, resulting in real-time identity verification. Helping to keep your identity safe.

ID-Pal provides best-in-class management to keep your data safe. All data is encrypted and never stored on the edge device, nor by ID-Pal after verification. As experts in encryption, security and privacy, ID-Pal implements secure systems and operates critical identity verification services for customers.

We understand that not everyone has a smart phone, so there are a few options for those who do not.

  1. You can use a tablet or iPad to download the app and complete the verification process.
  2. The ID-Pal verification process only take a few minutes so if you know someone with a smart phone, ask them for help. You simply down the app, follow the quick steps to verify and then you can delete the app from the device.