ID-Pal Identity Verification
Verify Your Identity in a Safe & Secure Way
To help protect you from identity theft and fraud, Clean Energy Credit Union has introduced ID-Pal, a safe and secure way for you to verify your identity in a matter of minutes.
About ID-Pal
ID-Pal helps protect your identity by providing real-time identity verification. The easy-to-use app leverages a unique blend of best-of-breed technologies to deliver multi-layered verification with industry-leading verification accuracy, so we know it’s really you and you can worry less about identity fraud.
How It Works
ID-Pal let’s you verify your identity in just a few easy steps.
Get the App
During the application process we will send you a link to download the ID-Pal app or you can use the QR code below.
ID Capture
The mobile app captures a quality image of your identification documentation (ID card, passport etc.).
Liveness Test
A liveness test is captured and facial recognition verifies a match to your ID.
Verify
You can securely submit your identification information.
Going through our application process? You can access our Identification and Address Verification program in ID-Pal by scanning the QR code below with your smart phone or tablet.
Questions & Answers
ID-Pal is a technology enabled Identity Verification solution. The platform leverages industry-leading technologies to run multi-layered biometric, document and database checks, resulting in real-time identity verification. Helping to keep your identity safe.
ID-Pal provides best-in-class management to keep your data safe. All data is encrypted and never stored on the edge device, nor by ID-Pal after verification. As experts in encryption, security and privacy, ID-Pal implements secure systems and operates critical identity verification services for customers.
We understand that not everyone has a smart phone, so there are a few options for those who do not.
- You can use a tablet or iPad to download the app and complete the verification process.
- The ID-Pal verification process only take a few minutes so if you know someone with a smart phone, ask them for help. You simply down the app, follow the quick steps to verify and then you can delete the app from the device.