Ensures the Credit Union is adhering to the most recent risk and compliance requirements of the NCUA and other regulatory agencies. Assists in the development and implementation of Credit Union policies and procedures. Recommends policy changes that will facilitate the Credit Union’s compliance program, reduce risk, and reflect related law and regulatory changes. Reviews delinquencies and acts as the primary contact for recovery efforts. Performs miscellaneous support functions as assigned.

• Functions as the Credit Union’s Bank Secrecy Act (BSA) Officer
• Keeps management apprised of new best practices, laws and regulations related to BSA and OFAC.
• Updates appropriate management and staff of upcoming and implemented changes to regulations.
• Responsible for identifying and reporting unusual and suspicious activities under the requirements of the BSA/Anti-Money Laundering Act.
• Maintain a high degree of knowledge of appropriate BSA/AML/OFAC and USA PATRIOT Act related laws and regulations.
• Ensures the Executive Team is kept fully informed of the conditions of the Credit Union as it related to compliance matters and important factors of influence.
• Assesses risk potential of current procedures and recommends new procedures that will mitigate loss exposure. Assist in development and implementation of new procedures and features to enhance the workflow of departments and ensure compliance. These procedures may include fraud, collections, BSA, and other compliance initiatives. Will assist in developing and reviewing policies.
• Ensures that changes in policy and procedures are clearly communicated to impacted management, departments, or the credit union as a whole. Follow-up to ensure new procedures are understood and implemented.
• Review file maintenance reports as scheduled according to procedures and regulations, including but not limited to:
  • Share/Loan dividend/rate changes
  • Dormant Account Activity
  • Adverse Action Compliance
  • Address Changes
• Maintains Credit Union’s policy and procedure management system.
• Monitors Vendor Management System ensuring vendors, risk assessments, and reviews are conducted and updated.
• Review loan and account delinquencies providing weekly reports to the CEO and COO.
• Participate in recovery efforts as needed.
• Prepare loan and account charge off recommendations for Credit Committee.
• Maintain general knowledge of bankruptcy laws.
• Check member service documents and agreements, to ensure complete and accurate information.
• Work with auditors/examiners to obtain records as needed.
• Update management and provide improvement suggestions when training is needed or of any significant problems.
• Works closely with the Supervisory Committee to compile information for audit requests.
• Understands and complies with all annual mandated training that pertains to the position including but not limited to Bank Secrecy Act/Anti-Money Laundering/OFAC/Cybersecurity/Diversity & Anti-Harassment/Fair Lending.
• Assists in regulatory training for all employees, management, Board, and Supervisory committee members.
• Must comply with all credit union policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Responsible for researching compliance with new and existing regulation training.
• Supports credit union staff as needed.
• Performs other tasks and duties as assigned.

• Detailed knowledge of the credit union’s products, services, policies, and procedures.
• Attention to Detail – Ensuring that information collected, provided, and/or evaluated is consistent with all related information available; holding to regulatory standards, recognizing that they exist to protect and honor members’ financial well‐being.
• High Level of Reading Comprehension – Ability to read, analyze, and interpret regulatory instructions, financial reports, and legal documents.
• Self-motivated and Resourceful with an ability to juggle multiple priorities, handle assignments independently, detail-oriented, and work under tight deadlines.
• Earning Trust- Gaining others’ confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenge.
• Service Excellence – Taking actions and developing relationships necessary to meet and exceed member needs (includes relationships with members, coworkers, and external partners); holding self and others accountable for providing a positive member experience; using appropriate interpersonal skills to resolve difficult member situations and regain their confidence.
• Communication – Possessing and utilizing compelling written and verbal communication skills. Listening and adapting to received instructions, concerns, and spoken/written needs.
• Process Development – Creating and improving procedures to increase workflow, efficiency, and outcomes.
• Collaboration – Ability to foster and work collaboratively across divisions, functions, and all levels.

• Minimum two years’ experience in credit union operations
• Experience relating to credit union compliance and internal controls required.
• Prior experience as a credit union BSA officer preferred.
• Experience with delinquencies and collection practices preferred.
• NCCO, CUCE, NCBSO, NCRM, or similar compliance certifications a plus.
• Excellent math and analytical skills.
• Advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent communication skills.

• Sedentary computer work
• This position is subject to irregular hours
• May require occasional travel to attend off-site meetings and or conferences
• Must be able to lift 35 lbs.
• Must be able to read, write, and speak the English language.

Annual Salary: $58,000 – $68,000

Note: This description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

Clean Energy CU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Clean Energy CU makes hiring decisions based solely on qualifications, merit, and business needs at the time.