Does the new online and mobile banking platform use Artificial Intelligence (AI)

We design our digital upgrades to align with our commitment to environmental sustainability. Our core online banking platform does not utilize AI processing, allowing us to minimize our digital energy footprint while providing a smooth, secure banking experience for our members.

While AI has become widespread throughout the tech industry, we deliberately avoid integrating AI into our primary systems to conserve energy. Because third-party software providers across the industry increasingly build AI features into their software, some external partner tools may include AI capability beyond our direct control. However, we remain dedicated to selecting and managing our systems to maintain the lowest digital energy footprint possible.